Privacy Policy

Privacy Policy

Last updated: October 10, 2025

Welcome to www.valureonglobal.com (the “Website”). VALUREON GLOBAL LTD (“VALUREON”, “we”, “our”, or “us”) is committed to protecting personal information in accordance with applicable data protection laws, including UK GDPR and, where applicable, the EU GDPR.

1. Introduction

At VALUREON GLOBAL LTD, we prioritize the protection and proper handling of personal information (“PI”), including sensitive personal information (“SPI”). The terms “VALUREON,” “we,” “us,” or “our” refer to VALUREON GLOBAL LTD and, where relevant, its affiliates. References to “you” or “your” include individual investors; representatives of clients (employees, officers, or agents); and beneficial owners of organizations for whom we provide services or with whom we conduct transactions.

This Privacy Policy explains why and how we collect, use, and disclose PI; the measures we take to protect it; and your rights. Additional terms may apply depending on your relationship with VALUREON.

2. PI We Collect About You

1. Identification Data: Full name, title, gender, marital status, date of birth; passport/national ID numbers; signature.
2. Contact Data: Address, telephone number, email address.
3. Electronic Monitoring Data: Where permitted by law, recordings/monitoring of phone calls, emails, instant messages.
4. Financial Data: Bank details, client reference numbers, account statements, investment history.
5. Marketing/Behavioural/Communication Data: Preferences, website usage, interactions with our portals (see Cookie Policy).
6. Professional Information: Job title, business address, professional contact details.
7. Profile Data: Username, password, investment history, services requested, survey responses.
8. Services Data: Payment information; details of services provided or received.
9. Technical Data: IP address, browser type/version, OS, log-in/session data.
10. Sensitive Personal Information (SPI): In limited cases and where lawful: criminal conviction data, dietary requirements for events, disability information for reasonable accommodation.

3. How We Collect Your PI

1. Directly from You (e.g., applications, communications).
2. From Your Organisation if you act as a representative or vendor.
3. Throughout Our Relationship as details are updated or new services are requested.
4. Public Sources (e.g., professional/social profiles) where lawful.
5. Third Parties (credit agencies, verification providers, intermediaries) with authority to share PI.
6. Online Interactions via our Website and platforms.
7. Derived/Created PI generated by our interactions and systems.

4. Importance of Providing Your PI

Unless stated otherwise, requested PI is necessary to deliver services. If you choose not to provide required PI, we may be unable to offer certain services or fulfil requests.

5. Processing Purposes, Categories of PI, and Legal Basis

1. Open Accounts / Establish Relationships: Identification, Contact, Electronic Monitoring, Financial, Professional, Services, SPI. Legal basis: contract; legal obligations; legitimate interests (preventing crime/fraud; AML/CTF).
2. Deliver Services & Facilitate Transactions: Identification, Contact, Electronic Monitoring, Financial, Profile, Services, Technical, Marketing/Comms, Professional. Legal basis: contract; legal obligations; legitimate interests (service quality; fee collection).
3. Manage Payments, Fees & Collections: Identification, Contact, Financial, Professional, Services. Legal basis: contract; legitimate interests (efficient payments, debt recovery).
4. Communicate Updates: Identification, Contact, Profile, Marketing/Comms, Professional. Legal basis: contract; legal obligations; legitimate interests (policy/terms/service updates).
5. Interact with Authorities: Identification, Contact, Electronic Monitoring, Financial, Services, Professional. Legal basis: legal obligations; public interest.
6. Prevent Fraud & Protect Assets: Identification, Contact, Electronic Monitoring, Financial, Profile, Technical, Professional, Services. Legal basis: legal obligations; public interest; legitimate interests (security of VALUREON staff/clients/assets).
7. Manage & Protect Operations: Identification, Contact, Electronic Monitoring, Profile, Technical, Marketing/Comms, Professional. Legal basis: legal obligations; legitimate interests (security, troubleshooting, efficiency).
8. Events / Feedback: Identification, Contact, Profile, Technical, Marketing/Comms, Professional. Legal basis: consent; legitimate interests (engagement/feedback).
9. Marketing & UX Improvement: Identification, Contact, Profile, Technical, Marketing/Comms, Professional. Legal basis: consent; legitimate interests (understanding usage to improve services).

6. For Vendors and Suppliers

1. Engage with Vendors/Suppliers: Identification, Contact, Electronic Communications, Financial, Services, Professional. Legal basis: contract; legal obligations; legitimate interests (avoid fraudulent/unlawful entities); public interest.
2. Manage Payments & Fees: Identification, Contact, Financial, Professional, Services. Legal basis: contract; legitimate interests (efficient payments and recovery).
3. Protect Systems & Data: Identification, Contact, Profile, Technical. Legal basis: legal obligations; legitimate interests (secure IT, prevent unauthorised access).

7. To Whom We Disclose Your PI

1. VALUREON Group entities for operations, administration, and compliance.
2. Professional advisers/agents/contractors (IT providers, legal/financial advisers, consultants, brokers).
3. Service providers & business partners (including marketing providers and intermediaries).
4. Regulators & competent authorities as required or permitted by law.
5. Potential business partners in mergers, acquisitions, sales, or restructurings.
6. Fraud prevention & due diligence bodies (credit reference/AML/CTF screening).
7. Legal compliance with applicable laws, regulations, or legal instruments.

VALUREON GLOBAL LTD ensures disclosures are necessary, proportionate, and protected by appropriate safeguards and contracts.

8. International Transfers

We may transfer PI to countries outside your own, including to operational hubs and trusted third parties. Where transferring outside the UK/EEA, we rely on: (i) adequacy regulations/decisions; and/or (ii) Standard Contractual Clauses (and UK addenda, where applicable). We implement technical and organisational measures to protect PI regardless of location.

9. Marketing and Your Right to Opt-Out

Where required, we will seek consent before sending marketing. You can opt out at any time by clicking “unsubscribe” in our emails, emailing [email protected], or adjusting cookie preferences as described in our Cookie Policy. VALUREON does not sell your PI.

10. PI Retention & Security

We retain PI only as long as necessary for the purposes collected and to meet legal/regulatory, accounting, and reporting requirements, or to establish/defend legal claims.

Security Measures

• Staff training and awareness (privacy, phishing, password hygiene).
• System integrity & resilience; recovery capabilities.
• Role-based access controls and least-privilege.
• Encryption (SSL/TLS), firewalls, anti-virus/EDR, network segregation, application security, endpoint protection, DLP/monitoring.
• Physical security and building access controls.
• External audits, technical assessments, and vendor due diligence.
• Incident reporting and response processes.

Data transmitted over the internet carries inherent risks; avoid sending sensitive data via unsecured channels.

11. Your Rights

Depending on your jurisdiction, you may have rights to access, object, rectify, erase, restrict, port your PI, and to seek human review of certain automated decisions.

12. How to Exercise Your Rights

Contact us at [email protected]. We may charge a reasonable fee where permitted by law for manifestly unfounded or excessive requests.

13. Verification & Response Timeframes

We may request information to verify your identity and locate relevant PI (e.g., your relationship with us). We respond within legally required timeframes. Exercising your rights will not result in discrimination.

14. Contact Us — Privacy & Data Protection Office

Email: [email protected]

15. Complaints

You may contact us at [email protected]. You also have the right to complain to your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).

16. Cookie Policy

See our separate Cookie Policy for details on how we use cookies and similar technologies, and how you can manage your preferences.

17. Linked Websites

This policy does not apply to third-party websites that VALUREON GLOBAL LTD does not own or control, including sites where our adverts appear. Review their privacy policies directly.

18. Changes to This Privacy Policy

We may update this policy from time to time. Material changes will be notified by appropriate means (e.g., email or in-product notice). Please check www.valureonglobal.com periodically for updates.

19. Company & Copyright

© 2025 VALUREON GLOBAL LTD. All rights reserved.

VALUREON and related marks are trademarks or registered trademarks of VALUREON GLOBAL LTD or its subsidiaries in the United Kingdom and other jurisdictions. All other trademarks mentioned on this Website are the property of their respective owners. Unauthorised use, reproduction, or distribution is prohibited. See also our Terms & Conditions.

Company Number: 16809086 • Registered Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ