Stay Safe

Stay Safe Online

Last updated: October 10, 2025

Fraud and scams are becoming increasingly sophisticated and widespread. In a world where most financial activity is digital, criminals can target individuals and businesses from virtually anywhere. This Investor Security Guide explains how scams typically work, the warning signs to watch for, and the steps you can take to protect yourself when interacting online and when using the Valureon Global platform.

1. Purpose of this Guide

The purpose of this Investor Security Guide is to help you recognize suspicious behaviour, understand the techniques used by fraudsters, and take practical steps to safeguard your money and personal information. It is for information only and does not replace our Terms & Conditions, Privacy Policy, or any legal or regulatory disclosures that apply to your relationship with Valureon Global.

We encourage all clients – both individual investors and corporate clients – to read this guide carefully, share it with colleagues or family members who may operate your accounts, and keep it in mind whenever you receive investment-related communications from any source.

2. How Fraudsters Operate

Fraudsters often spend considerable time researching their targets. They may gather information from social media, public records, data leaks, or other online sources. By the time they contact you, they may already know details about your background, your employer, your investment interests, or even recent transactions.

These individuals can appear polite, professional, and highly knowledgeable. They may use financial language, share charts or documents, and refer to real companies or real people to build trust. Their goal is to create a convincing story that encourages you to send money or disclose sensitive information.

Increasingly, scammers impersonate reputable firms – including regulated financial institutions and asset managers – in order to appear credible. They may misuse a firm’s name, logo or website layout, or claim to be an employee of Valureon Global when in fact they are not. Staying vigilant and verifying authenticity is essential.

3. Common Tactics Used by Fraudsters

Fraudsters use a range of techniques to deceive investors. Understanding these tactics is one of the most effective ways to protect yourself.

3.1 Phishing Websites & Fake Portals

Criminals may create fake websites that look similar to legitimate platforms, including fund comparison sites or “investment dashboards”, to capture login credentials or personal data. They can then use this information to attempt account takeovers or to approach you with fraudulent investment offers.

3.2 Impersonation of Valureon Global or Other Institutions

Fraudsters may claim to work for Valureon Global or another respected firm, sometimes using real names and job titles taken from public sources. They may send forged documents or emails that appear to come from official departments to convince you that an opportunity is genuine.

3.3 Social Media & Messaging App Scams

Scammers frequently use social media platforms and messaging apps to invite people into group chats that “show” others earning high returns. Screenshots, testimonials, and daily profit updates can all be fabricated. These schemes rely on social pressure and the fear of missing out to push you into sending money.

3.4 Fake E-mail Addresses & Look-Alike Domains

Fraudsters may register domains and create email addresses that resemble a legitimate company, changing or adding a single character (for example, @valureongIobal.com where an “I” replaces an “l”). They may also use free webmail accounts while pretending to represent a financial institution.

3.5 Fake Documentation

Fraudulent investment prospectuses, application forms and transaction confirmations can be produced with convincing logos, signatures and even photographs of senior management. Documents alone are not proof of authenticity – always verify the source and contact details independently.

3.6 Time Pressure & “Last Chance” Offers

Many scams rely on urgency. Fraudsters may insist that you must act “today” to secure a special rate or that an opportunity will disappear by the end of the week. This pressure is designed to prevent you from taking time to think, verify details, or seek advice.

3.7 Social Engineering

Social engineering refers to psychological manipulation – using empathy, authority, fear or flattery to persuade you to disclose confidential information. For example, a fraudster may pretend to be a security specialist helping you “protect” your account in order to extract login codes or personal data.

3.8 Spoofing of Phone Numbers, Messages and E-mails

Through spoofing, criminals make calls, SMS messages or emails appear as though they come from a trusted source by altering the caller ID or sender name. Always verify through an independent channel before acting on unexpected instructions, even if the sender looks genuine.

4. Warning Signs of a Scam

Not every unusual communication is fraudulent, but the following red flags should always prompt extra caution:

4.1 Unusual Payment Requests

Be very careful if you are asked to send money to accounts in the name of individuals or unrelated companies, or to third parties that have no clear connection with Valureon Global. Requests to move funds to a “safe account” are almost always a scam.

4.2 Poor Communication Quality

Many scam emails and documents contain inconsistent formatting, spelling mistakes or unusual language. While not all scams look unprofessional, poor quality communications should be treated as a warning sign.

4.3 Suspicious or Inconsistent E-mail Domains

E-mails from domains with subtle variations – additional letters, numbers or characters – may be fraudulent. Always check the full address carefully, not just the display name. When in doubt, contact Valureon through the official contact details shown on our website.

4.4 Changing Contact Details During a Conversation

If an e-mail conversation suddenly moves to a different domain, phone number or messaging app without a clear reason, this may indicate that the original contact was blocked or reported and the fraudster is attempting to continue the scam from a new address.

4.5 Urgency, Pressure and “Guaranteed” Returns

Scammers often insist on immediate decisions, warn that you will “miss out” if you delay, or claim that a return is guaranteed. Legitimate investment firms will not pressure you to act instantly and will not promise risk-free high returns.

4.6 Additional Payments to Release Funds

Requests for extra payments to “unlock”, “release” or “expedite” funds you have already invested are a common fraud tactic. Valureon Global will not ask you to pay special fees in order to access your own account balances.

This list is not exhaustive. If something does not feel right, pause and verify before taking any action.

5. Types of Scams & Fraud

Fraudsters use different channels – phone calls, SMS messages, social media, e-mail and even traditional mail – to convince you to invest in non-existent or worthless products, or to hand over control of your accounts. Some common patterns include:

5.1 Unsolicited Contact

You may receive a call, message or e-mail out of the blue offering an “exclusive” investment or inviting you to join a special group. In some cases, this contact follows an online form you filled in on an unrelated website, which has then been misused or sold to others.

5.2 Impersonation of Valureon Global

Fraudsters may falsely claim to represent Valureon Global or to be senior executives, portfolio managers or relationship managers. They may misuse our brand or claim that funds will be “managed on the Valureon platform” when in fact they go to accounts controlled by the scammer.

5.3 Social Media “Training” and Signal Scams

You may be invited to join “trading schools”, “VIP groups” or “signal channels” for stocks, forex or crypto, where organisers claim to share special insights or guaranteed strategies. Often, these are used to funnel participants into fraudulent investment schemes or to extract repeated payments for worthless services.

5.4 Use of Genuine Links to Build Trust

Some scammers send links to genuine websites – including Valureon’s own pages – to appear legitimate, while at the same time using fake email addresses, profiles or documents. Never assume that a person is genuine just because they can point you to a real website.

Always verify the identity of the person you are dealing with using contact details obtained independently from the official Valureon Global website.

6. Advanced Fee Fraud

In advanced fee fraud, you are asked to make an upfront payment in return for money, goods or services of greater value that never arrive. The payment may be described as a fee, tax, commission, administrative charge or security deposit.

6.1 Recruitment Scams

Fraudsters may impersonate legitimate companies, advertise jobs, conduct fake interviews and issue fake offer letters. After you “accept” the role, they may ask for payments for training, background checks or equipment.

Valureon Global will never ask you to make advance payments as a condition of employment.

6.2 Loan Scams

Scammers may offer low-interest or interest-free loans but insist that you pay administrative or processing fees upfront. Once the fees are paid, the promised loan never arrives.

6.3 Warning Signs & How to Stay Safe

Be cautious of any request for payment as a prerequisite for receiving funds, signing a contract or releasing an investment. Always verify the firm and the individuals involved using official contact details, and do not proceed if you are pressured to pay quickly or in unusual ways (for example, via gift cards, untraceable transfers or cryptocurrency to personal wallets).

If you suspect an advanced fee scam, stop communication immediately and report it to [email protected].

7. Identity Theft & Account Takeover

Identity theft occurs when fraudsters obtain enough personal information about you – such as your name, address history, date of birth or tax identification number – to impersonate you. This data may be obtained from intercepted mail, compromised e-mail accounts, data breaches or publicly available sources.

Identity fraud happens when stolen details are used to deceive others and obtain goods, services or access. Criminals may try to open bank or investment accounts in your name, take over existing accounts, or order products and services using your identity.

7.1 Warning Signs

Be alert if you notice:

• Unexpected calls or messages asking you to “confirm” personal information.
• Requests to provide sensitive data after clicking on an unsolicited link.
• Unfamiliar account openings, credit checks or transactions on your financial statements.

7.2 How to Protect Yourself

• Be cautious when sharing personal information over the phone or online, especially with unsolicited callers.
• Always check that the website address (URL) is correct and uses a secure connection (https://) before entering login details.
• Use strong, unique passwords and enable two-factor authentication (2FA) on important accounts.
• Monitor your bank, card and investment accounts regularly for unexpected activity.

If you suspect identity theft or an attempt to take over your account, contact [email protected] immediately and notify your bank or relevant providers as soon as possible.

8. Business E-mail Compromise & Payment Diversion

Business e-mail compromise (BEC), also known as payment diversion or mandate fraud, involves fraudsters impersonating a known company or individual to persuade businesses or individuals to send funds to accounts controlled by the fraudsters.

In a typical scenario, criminals compromise or spoof a legitimate e-mail address and then send instructions to change bank details, pay an invoice, or make an urgent transfer.

8.1 Common Examples

• Vendor e-mail hijack: A supplier’s e-mail account is compromised and used to send a message stating that their bank account has changed. The invoice looks genuine, but the account details belong to the fraudster.
• Impersonation of senior executives: An urgent e-mail apparently from a CEO or CFO asks the finance team to make a confidential payment to a new account, often stressing time pressure and secrecy.

8.2 Warning Signs

• Minor changes in the sender’s e-mail address or domain.
• A “Reply-To” address that does not match the apparent sender.
• Unusual urgency, secrecy, or instructions not to follow usual approval processes.
• Requests to change bank details without proper verification.

8.3 How to Stay Safe

• Always verify changes to payment instructions or bank details using a known and trusted contact method (for example, a phone number already on record).
• Double-check e-mail addresses carefully, especially when approving payments.
• Follow internal approval and dual-control procedures, particularly for large or urgent payments.

If you suspect BEC or payment diversion fraud, stop the payment process immediately and contact [email protected] as well as your bank or payment provider.

9. How to Protect Yourself

The following practical steps can significantly reduce your exposure to scams and fraud when investing or managing your finances online:

9.1 Verify the Source

• Independently confirm the identity of anyone asking for money, personal data or account access.
• Use official contact details from the Valureon Global website rather than those provided in an unexpected e-mail or message.

9.2 Be Wary of Unsolicited Offers

• Treat unsolicited investment proposals, “guaranteed returns” or exclusive opportunities with extreme caution.
• Be especially careful if you are approached via social media, messaging apps or personal email accounts.

9.3 Double-Check Payment Instructions

• Before sending funds, confirm bank account details directly with the intended recipient via a trusted channel.
• Be suspicious if payment details change at short notice, particularly for large transfers.

9.4 Scrutinize E-mails and Links

• Check the full e-mail address, not just the display name.
• Do not click on links or open attachments from unknown or unexpected senders.
• Type website addresses manually into your browser or use bookmarks you created yourself.

9.5 Protect Your Personal Information

• Never share passwords, PINs or 2FA codes with anyone, including someone claiming to work for Valureon Global.
• Use unique passwords for your financial accounts and enable 2FA wherever possible.

9.6 Resist Pressure Tactics

• Take your time to make decisions; genuine opportunities do not require immediate payment without the chance to verify.
• Discuss major decisions with a trusted adviser, colleague or family member if you feel unsure.

9.7 Monitor Your Accounts

• Review your financial accounts regularly for unexpected transactions.
• Set up alerts, where available, to be notified of new logins, changes to security settings or large payments.

If something does not feel right, pause and verify. It is always better to delay a decision than to act quickly and regret it later.

10. How Valureon Communicates With You

Understanding how Valureon Global communicates can help you distinguish between genuine messages and attempts at impersonation.

• Official information about your account, transactions and security is provided through the Valureon Global platform and via e-mails from our official domains (for example, addresses ending in @valureonglobal.com).
• Valureon Global will not ask you for your password, full card details, or 2FA codes via e-mail, SMS, social media or messaging apps.
• We will not contact you unexpectedly via social media or messaging platforms to offer investments, ask you to install remote-control software, or request that you move funds to “safe” or “temporary” accounts.

If you receive a message that appears to be from Valureon Global but seems unusual, do not reply directly to that message. Instead, contact us using the details published on our official website to confirm whether the communication is genuine.

11. Contact Valureon About a Scam

If you suspect that you have been targeted by a scam, or if you become aware of someone using Valureon Global’s name, logo or employee identities in a suspicious way, please notify us as soon as possible.

You can contact us at [email protected]. Provide as much detail as you can, including screenshots, e-mail headers, website links, phone numbers and any other relevant information. This helps us investigate the issue and, where possible, take steps to protect you and other investors.

If you believe you have already sent money or disclosed sensitive information, you should also contact your bank or payment provider immediately and consider notifying the relevant authorities in your jurisdiction.

Staying informed, asking questions and verifying before acting are your best defences against scams and fraud. Valureon Global is committed to supporting you in this effort.